Southwest Airlines

souwest Airlines By Jeff Clark St thus fars Henager College 10/25/12 southwestern United States Airlines Southwest has croak Americas largest low-cost carrier. That is a outstanding change. Southwest was for a commodious time the underdog of American aviation. During the eighties it was downright frumpy. But it has at a timea mean solar days developed a commixture of low fares and affectionate assist that appeals to Americas vast herd of cattle-class commuters (Anonymous, 2011). Southwest Airlines has stayed a very juicy guild still to this day by incorporating a bang-up farming, the skills and traits of CEO Gary Kelley, and battling their competencies. Many remember the airline telephone line to be the some successful commercial airline of all time. The term agriculture seems to have recently gained steam, and it is now a buzzword use in most companies and business schools (Kelley, 2012). A hot culture is something that Southwest Airline stri ves for. They compensate their clients like royalty and their employees even better. For moral, this month the employees at Southwest are dressing up for Halloween and they are decorating the airports and airplanes creating a friendly environment and workplace. Southwest Airlines takes it to the abutting level when it comes to customer service.

A story in the member The Southwest Culture: Our mystery story Sauce by Gary Kelley authentically got my attention. A 36 year old quadriplegic woman who was locomotion on the airline had a special chair that she utilise that was prostituted during transport. After noti cing what happened, Southwest representative! s went to the hotel where the family was staying to prize the damages and had the mobility company come out and arrive the repairs unavoidable to fix the damage created by the airline. This is a good example of great customer service and how much a good culture operator to Southwest Airlines. Gary Kelley, the president of Southwest Airlines, has galore(postnominal) great traits that make him an effective leader of the company. Leading is a good champion to start with,...If you want to get a full essay, grade it on our website: BestEssayCheap.com

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